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Client Charter, Consent and Feedback

Adaptability Therapy is committed to providing outstanding service and treating all people respectfully. Below you will find our Client Service Charter, Policies and Procedures, and Feedback Form.

Adaptability Therapy Policies and Procedures

Adaptability Therapy’s policies and procedures are listed below. These policies may change occasionally but will always be kept up to date and linked on our website.


If you have any queries, complaints or feedback about Adaptability Therapy, our staff, services, or organisation, complete our feedback form or email [email protected]

Feedback Form

How do you feel about the staff at Adaptability Therapy?

If yes, please provide their details.

Participants of the National Disability Insurance Scheme (NDIS) can raise issues about Adaptability Therapy via the NDIS Quality & Safeguards Commission.

Phone 1800 035 544 (free call from landlines) or TTY 133 677. Interpreters can be arranged.

Phone National Relay Service and ask for 1800 035 544.

Link to the Office of the Public Guardian.